Project Specialist Lowe's of Harriman, TN

Name: Project Specialist Lowe's of Harriman, TN
Address: 1800 Roane State Highway, Harriman, TN, 37748, Stati Uniti
Telephone: +1 865-315-3495
Rating: 4.8

10 Recensioni

Ristrutturazione di Cucine e Bagni

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Chi siamo

Lowe's of Harriman, TN is proud to have served the people of Roane and the surrounding counties. We are dedicated to providing the best customer experience available. Our Lowe's Team has developed a process to help each customer develop the new Kitchen or Bath of their dreams, on their terms. Need a contractor, we can provide one. Already have a contractor, we can work with them. Providing your own labor, we can work with you. Your Project Specialist, Brian Williams is here to help work with you to design and implement the changes you want in your next project.

Servizi offerti:

Backsplash Installation, Basement Remodeling, Bathroom Remodeling, Bathtub Installation, Cabinet Installation, Countertop Installation, Custom Bathroom Vanities, Custom Cabinets, Custom Countertops, Custom Kitchen Cabinets, Flooring Installation, Glass Block Installation, Home Remodeling, Kitchen Remodeling, Laminate Flooring Installation, Lighting Installation, Linoleum Flooring Installation, Shower Door Installation, Shower Installation, Tile Installation, Vinyl Flooring Installation, Bathroom Design, Kitchen Design, Door Installation, Window Installation, Remodeling

Zone servite:

Coalfield, Harriman, Kingston, Midtown, Oakdale, Oliver Springs, Rockwood, Ten Mile, Lenoir City, Loudon, Wartburg, Lancing, Crossville, Fairfield Glade, Spring City, Grandview

Premi:

Silver Medal Nov'16 Re-modelers Spotlight

Categoria

Ristrutturazione di Cucine e Bagni

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27 progetti

Idee per una stanza da bagno con doccia tradizionale di medie dimensioni con pareti grigie, pavimento in gres porcellanato, pavimento grigio e porta doccia scorrevole

Dettagli aziendali

Nome dell'azienda

Project Specialist Lowe's of Harriman, TN

Numero di telefono

+1 865-315-3495

Sito web

brian_e_williams.houzz.com

Indirizzo

1800 Roane State Highway
Harriman, TN 37748

Costo medio di un progetto

1.000 USD - 100.000 USD

Determining the cost of a project can be a very exciting and a very scary for many customers. We have developed a process to help every customer determine their project needs and the products that fulfill those needs. We then will be able to give an estimate of the Labor involved (pending review by our GC). If the Estimate meets your approval only then will we bring the contractors in to finalize the price.

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10 recensioni per Project Specialist Lowe's of Harriman, TN

Più recente

Richard McPherson

Our kitchen project was completed in time for the Thanksgiving Holiday which was our main goal. The project began in June when we first picked out the materials and cabinets for a total rework. We did have some difficulty in having the cabinets inspected by our local project manager and some of the cabinets proved to be defective. This created a three week delay but the problem was with the quality control of the cabinet vendor which caused the original installation crew to be booked elsewhere and the second installation crew was slow in scheduling time to work on our kitchen. The cabinet installer was able to make adjustments to the cabinets to make them work but once done it was a beautiful job. The three week wait for the counter top jeopardized the install due date because of the type of counter top we chose but we weren't made aware of the manufacture time when we first picked out the material. The plumbing and electrical portion went well with few hitches. I guess our overall expectation of time for completion was too fast for the number of contractors that were involved in the installation of our kitchen. More than once the contractor had to return to Lowe's to pick up additional materials that were not originally ordered to complete their portion of the install. Communication between Lowe's and their contractors needs to be improved, maybe the customer should be given a single project contact person instead of dealing with several different contractor contacts, we had as many as seven different people to deal with to call and expect call backs from them. This caused confusion with both the customer and vendors. Thank You for a beautiful kitchen but the process could have been much easier.

5 dicembre 2018

Commento di Project Specialist Lowe's of Harriman, TN:

It was a pleasure to work with you both, and we are all very pleased that we were able to meet your deadline for completion. Thank You for Reviewing our services and giving us an honest evaluation of what we did Great and what we need to improve on for future customers.

The process for a kitchen remodel is in my opinion the most stressful remodel that you can do to your home, mix in a couple of delays and a pending family function... I can only imagine the additional stress that was felt by both of you.

We strive to make sure that every customer knows what to expect before the project begins, but I'm not sure that there is any way to truly convey the scope of the project until you have come through the process. A typical kitchen project will usually take between 10 to 12 weeks from the time you order until completion, including a 5 to 6 week lead time on semi-custom cabinetry, a 3 week lead time on custom fit counter-tops, and several weeks of labor. Also any damaged cabinets will take an additional 2 to 3 weeks to replace. Looking back your project was completed in 18 weeks from purchase to final walk-thru. The hold ups and concerns you mentioned are valid and are something that Lowe's Corporate will be sharing with the cabinet manufacturer in the hopes of decreasing the delays felt by our customers.

We whole hardily agree that there should be one person that you call for updates on your project. This is why we provide a detailed book for every customer with the all the pertinent phone numbers for the General Contractor, the Project Coordinator, My Assistant and My own number. Our feeling is that while you should only have to contact the Project Coordinator or at worst the GC, we want you to have the control to contact any of the people involved with your project at any time. We understand the frustration of not being able to get hold of someone when you need them and want to make sure that when an issue or question arises you have the numbers available to reach out to one or more of us to help alleviate the issue or question as quickly as possible.

Thank you again for allowing us to build this wonderful kitchen for you, We look forward to helping you with additional projects in the future, and our very excited to welcome you to Harriman.

William Barloon

All aspects of the project from design to completion went smoothly. Very happy with results and would definitely look to this project specialist in the future.

16 novembre 2018

Commento di Project Specialist Lowe's of Harriman, TN:

Thank You, Mr. Barloon it was a pleasure working with you and your wife on your Kitchen and Bathroom project. We look forward to working again with you in the future on your next Home Project.

Deborah Curry

My experience with our kitchen and bathroom remodel from the start of the project to the end was excellent. We liked dealing with one contractor throughout the project.

30 marzo 2017

Commento di Project Specialist Lowe's of Harriman, TN:

Thank you so much for your input regarding your experiences working with our Interiors Team. Myself and Michelle both thought your Kitchen came out beautifully. And we are looking forward to helping you with your next project.

Fran Fryer

Brian Williams, Daphne Brice and Ed were a pleasure to work with. I feel they went beyond of what was required of the to give me a kitchen that was beyond my expectations. They went out of their way to make sure that I was 100% satisfied with everything. I can't praise them enough.

14 marzo 2017

Commento di Project Specialist Lowe's of Harriman, TN:

Thank You so much for giving us the opportunity to work in your home. I think the entire project worked out beautifully, from the new Kraftmaid Cabinets to the New Porcelain Tile Floors. I absolutely loved your choice of backsplash. I look forward to working with you in the future on any of your home improvement needs.

Vera Scarbrough

My husband is in a wheelchair and we wanted an accessible area that would serve dual roles: a place for his computer/desk and a place for him to have meals, especially with the grandchildren when they visited and wanted to be in commune with "Pop." The result was a floating island top well supported with end cabinets, each fully accommodating his wheel chair. Above-added cabinets as well as those on the sides give extra storage. We knew what we wanted but without the expert design and input from the creative and knowledgeable Lowe's designers, this project would not have been possible, especially because we had to add on to a free standing wall. Brian and his team spent an afternoon at our home working on different designs. The one we chose is one we both love. It is highly functional, strikingly beautiful and goes so well with our present kitchen cabinets and counter tops Lowe's did in 2010. Having professionals who are knowledgeable, kind, timely in meeting deadlines, working within our given budget and assuring EVERY detail will be made right- speaks volumes for a company. We consider this design team like family members now!! We highly recommend Lowe's cabinet specialists to anyone wanting to remodel or install.

23 novembre 2016Ultima modifica:5 dicembre 2016

Commento di Project Specialist Lowe's of Harriman, TN:

Mrs. Scarbrough it was truly a pleasure working with you and your husband to develop the design. Daphne worked so hard to get the design just right for your family and is overjoyed that it came out so well. We all enjoyed the afternoon we spent at your home getting to know you and your husband and working on the design. We love to hear that our designs truly enrich our customers lives. There is no better feeling than to know that you made your customers lives better with the work you do. I know that everyone at the store hopes that you and your family enjoy many years of eating together with your husband at the new table/desk.

Bertha L Lodewegen

Brian Williams was just outstanding during my progect.He hired an outstanding worker who's name was Glenn.Between these two guys they did an outstanding job.I will have Lowe's in the future if I need any work done.I am very happy with the work that was done.

25 agosto 2016

Commento di Project Specialist Lowe's of Harriman, TN:

It was a pleasure working on your home. Both Glen and myself truly enjoyed being able to meet and spend time with you. And we are so proud that you choose Lowe's of Harriman to complete your dream remodel.

Brenda Hagen

I can"t say enough good about the service we have received from Lowe's and the Project Specialist group. They kept in contact with me all the way. It made it much easier to go in and pick what we wanted and they did all the rest. I love my cabinets and my new kitchen. The cabinets was even installed the week before they thought they would even be able to begin which may it so nice since we was on a time table ourselves and our move. Thank you Lowe's Specialist group and all the contracted people from there we had the best.

24 giugno 2016

Commento di Project Specialist Lowe's of Harriman, TN:

Thank You Mrs. Hagen. We are so thrilled that you like your New Kraftmaid Cabinets and Ceramic Floor. The installed sales office works tirelessly to give the best customer service experience available to every customer. They will be thrilled that you received that experience, and we look forward to working with you and your family in the future. Glen your contractor loves nothing more than to make our customers happy. Glen consistently delivers a quality project in a timely manner and is one of our premiere contractors.

wolf63

Brian was the project specialist for installation of kitchen back splash and under cabinet lighting, remodel of a half bathroom and remodel of a full bathroom. He assisted in choosing fixtures and expedited delivery of same, and coordinated between Lowe's and the contractor. He was at all times professional and courteous, and generally a pleasure to deal with.

22 febbraio 2016

Commento di Project Specialist Lowe's of Harriman, TN:

It was a pleasure working with You and your daughter and we look forward to working with you in the future for your remaining bathroom remodels.

User

As a professional that works within this company; I am greatly impressed with the quality & attention to detail with our Project Specialist Brian Williams. Highly recommend Lowe's in Harriman, TN for any home remodeling project. 5 stars

10 febbraio 2016Ultima modifica:16 aprile 2024

Commento di Project Specialist Lowe's of Harriman, TN:

Taylor is a wonderful resource of ideas in Kitchen Designs and I enjoy collaborating with you on our projects.

1238

I would highly recommend Brian Williams. He was very caring and professional when my small bathroom was recently updated. He checked with me and on the progress of the work. He made sure the cost was within my budget. I appreciate that he came out and made sure everything was to my satisfaction. Thank you Brian.

6 febbraio 2016

Commento di Project Specialist Lowe's of Harriman, TN:

We greatly enjoyed working with you on your Half-Bath, Since the completion of your job we have made are team even better and look forward to helping you with your next Kitchen or Bath project.

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11 Ideabook

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7 Commenti

Ha commentato: lowes kitchen designI would recommend asking questions of any designer you are talking too about past projects and their experiences. I have learned over the year that you have to judge the person you are working with n...

28 novembre 2018 in Design Dilemma

Ha commentato: Master bath/bed help neededHere is a quick idea, I guessed on the measurements based on the info you had. This will at the least give you another option to look at. You could also split the closet and have a walk through into ...

16 maggio 2016

Ha commentato: Kitchen Range hood Size vs. OvenMost kitchens have the same size hood over the range. The fans and filters typically do the work of pulling the heat, moisture and odors out of the room. Unless there is a particular look you are go...

6 maggio 2016 in Design Dilemma

Ha commentato: Our new bathroom with before and after photosWonderful Job, The Vanity Top is beautiful!

5 maggio 2016 in Prima e Dopo

Ha commentato: Where can I find this backsplash tile? Can you suggest an alternate?There is a similar Tile from American Olean Costa Rei Collection CR80, CR81, CR82, and CR83, you can check local distributors or your local Lowe's for pricing. I found this product in the American O...

27 aprile 2015 in Design Dilemma

Project Specialist Lowe's of Harriman, TN