Completely Floored

Terri and her crew were awesome to work with. They exceeded our expectations with the products they offer and their installation team. We built a new house and after 1 year the Terri replaced all the carpets due to a manufacturer defect, No questions asked. I will always use CF for all my flooring needs.

I have been using Completely Floored for years for all my flooring and countertop needs. Their knowledge, customer service, and their quality/abundance of selections keeps me coming back to them. I highly recommend them to all my friends and will be a customer for life.

As a custom home builder we pride ourselves on partnering with subcontractors and suppliers that exude quality and professionalism. CF has been our one and only flooring supplier for over 5 years and they have been nothing short of excellent. From the beginning stages of helping to guide us with all of our flooring selections to the final walk through CF has been helpful every step of the way. They by far have the best installers I’ve ever worked with . They know what type of quality we expect for all our homes and they go above and beyond to make sure every detail is exactly how it should be. Terri and her team are so friendly and fun to work with, and the environment is not your typical sales showroom. I have no doubt we will be partners with CF for a very long time.

Amazing experience! Great help from Terri’s design expertise, all the staff and help with a last minute time crunch. Flawless! House was featured in Chelan home tour 2018 and everyone commented on the beautiful tile, carpet and hardwoods. Couldn’t have done it without Completely Floored!

We just had carpet and Luxury Vinyl Plank installed through Completely Floored. I went to the new Floor and Decor first and was very disapointed in the quality of product and lack of professional help. I ended up being referred to Completely Floored by a co-worker and very glad I did. We finally found a professional store who knew what they were talking about. Our floors are beautiful and the staff was knowledgeable and great fun to work with.

I contracted with Completely Floored through Costco on 3-26-2018. I have been waiting over 2 months for materials to finish the job. It can take a week to get someone to call back. Still no date about when they will finish. Contract states projected job finish date of 5/10/2018, over 2 months ago.

This was the first time my wife & I were able to pick out items for a new house. We were lucky enough to have Terri help us out through the process and make it fun for my wife and easy for me. There were so many options to choose from and Terri was extremely helpful with all her suggestions. The end result blew us away. Joe did an amazing job with all the tile and backsplash we requested. His attention to detail was outstanding. I’ve already recommended Completely Floored to a friend and they are currently in the process of getting their new home set up.

Did not have a great experience with this place! They contract out their installation work, and when the installers showed up they didn't have the correct number of rooms to install the carpet in. Then I called the completely floored sales rep who then admitted that he and I had the same number of rooms per the initial quote and then called and corrected the installer (who never called me back) throughout this miscommunication. Then after I shared my disappointment over the frustrating situation that my husband and I had to go through, the completely floored rep acted like he did me a favor by getting all the rooms installed. Basically as to say "look were making it work and your getting all the right rooms completed" He took no ownership and shared no apology for the situation! Even though he agreed that the initial quote had the right number!

Amy has been an amazing resource. I use them for my house and as a Real Estate agent.. have referred her to my clients all of who had amazing experiences! Thank you Amy for all your help!

I had a flooring bid on 5000 sq ft project that seemed very high, and called Completely Floored for a second estimate/opinion. I spoke with Blake, and then Terri, who was so helpful and took the time to look over my floor plans and calculate a price for me. The design of my house is quite complex, so the flooring bid was not so straightforward. Terri not only took the time to understand my project and calculate the costs, she was honest in letting me know that the original bid was fair. Very impressed with this company and will use them in the future for an smaller upcoming project. Thanks for your help!

This place is great- ive been using them over the course of three years now on numerous projects and have never been dissatisfied. Terri has always taken care of me, and been very prompt to answer phone calls or message- even giving me her cell phone in case I needed to get ahold of her when she's not in the office- It's hard in construction to find subcontractors and suppliers that deliver high quality service consistently, and I am very happy to have Completely floored as part of my team. Throughout the years I've met quite a few of her installers and am always impressed at the level of quality and attention to detail that they instill on my jobs. I am a perfectionist and expect nothing but the best for my customers and the installers that I've used from completely floored present this and stand behind their work. I send all my customers to completely floored because I know that they will receive the level of service that I would expect personally, and always receive positive feedback about how knowledgable and curious the staff is. Stop by here for your next flooring project- Terri and Bill are the owners, and will treat you like family.

I am so glad that my husband went with Completely Floored. We should have done it sooner! We got quotes from various places (Costco, Lowes, Home Depot) and Completely Floored gave us the best price for the quality of carpet we decided on. The contractor that they referred us to was also very reasonable and did the job in just one day (two rooms and a hallway). I would recommend this company to anyone looking for new flooring. I can't wait until we can refloor our hideous kitchen!