Stephanie Excell -- Urbana Kitchens

My friend and I we both started Renovation on our kitchen the same time. I hired Urbana Kitchens (Stephanie Excell - The designer). my kitchen was completed on time and I am enjoying it, while my friend who hired another company after 6 months still has no functional Kitchen. I am so glad that I selected Urbaba and Stephanie, They applied all my requirement in a beautiful and modern Kitchen. all Staff in Urbana were very professional and perfectly managed the logistic and management of the project. My thank is to all urbana Kitchen staff and my special thank to Stephanie who could perfectly designed it.

Stephanie has a great sense of design and worked collaboratively with us throughout the process: design phase , installation phase and up to completion. She was very creative in finding solutions to overcome space restraints and other issues that arose. She is very customer focused and listens well. M Boyle / R Ottewell

My wife and I had the pleasure of working with Stephanie Excell when we decided to renovate our kitchen. When we went to Urbana we were greeted by Stephanie who we decided to use as our kitchen designer. Stephanie came to our home and then proceeded to draft several suggested designs for the new kitchen. Once the design was settled on Stephanie worked closely with us assisting us in choosing a cabinet design, the colour, material, paint colours, back splash tiles, hardware, etc. Stephanie always took the time to talk to us as we had many questions throughout the process. Stephanie was a pleasure to work with. We now have a modern kitchen we are proud of. Our contractor was impressed that any time he had to call Stephanie to ask a question, he never had any trouble getting ahold of her. We highly recommend using Stephanie Excell to design your project.

Stephanie was so amazing to work with! I was out of my element when I began my kitchen renovation, but I still knew what I wanted in terms of look and functionality; Stephanie complemented my vision perfectly, and always had a creative and elegant solution for any questions that came up during planning and budgeting. She was always available to answer any questions, had a great attitude, and some serious technical vision and skill. Urbana's showroom was beautiful and all the staff I spoke with were professional and courteous. I cannot recommend Urbana, and Stephanie, highly enough for anyone pursuing their dream home.

What originally attracted us to Urbana was the quality of the cabinets we saw at a friend's place. We were extremely happy to have gone with Urbana and felt this way from the very start to completion. We were impressed by the dedication, knowledge and commitment of the owners and Stephanie as our designer to us and our project. After doing this reno, my experience now tells me "you don't know what you don't know" but I do know if you choose to have a dedicated company like Urbana you will end up with the kitchen that you wanted despite the inevitable surprises which come up along the way. We were very happy with our designer, as she was very open to our ideas and wishes and provided new, great ideas based on her expertise and experience. We were very happy with the large range of high quality cabinets and products Urbana has access to. The installer did a great job - on schedule and not rushed. We also were very pleased with the service after the install - they came back and completed a handful of little items to ensure everything was perfect. When we realized all of the little details and issues that can arise during a kitchen reno, we were amazed at how Urbana took responsibility and the lead on resolving them and all within the original budget. We can only say "We are so happy we went with Urbana!, thank you Justa, Simon, Stephanie, Truong and staff!!!"

We hired Urbana to renovate our condo kitchen and two bathrooms in May 2015. Stephanie was the designer assigned to us. The experience started out positive but went down hill quickly. The initial communication was pleasant. Stephanie was professional and nice to talk to. However, her communication became scattered and unorganized. Worst of all, she made major measurement errors on the kitchen cabinetry and the bathtub. The errors delayed the project and added to our cost. She went on a vacation during the project. We were left without any backup designer. Our bathroom now has a very ugly tile floor that will need more work. We do not recommend this designer.

Stephanie was so much fun to work with and she did a great job. I came into the shop never having had a brand new kitchen built before, and she was warm and welcoming and made me feel very comfortable with the process. She listened carefully to what my husband and I wanted and then helped us to make the right choices to bring about our vision. She has an excellent eye for colour and form, and our kitchen turned out to be a beautiful and practical space from ceiling to floor and everything in between. We would have been lost without her!

Stephanie is wonderful to work with! She helped design our kitchen and three bathrooms, and the outcome has exceeded our expectations. We were very impressed with her warm and professional manner, impeccable taste, attention to detail, and her ability to provide everything we asked for and more within our set budget. We were extremely pleased with the overall experience and would highly recommend her!