Gary & Verity's Minimal Kitchen - Exeter
Gary and Verity had never been in the market for a kitchen before, so went about the common process of visiting local kitchen showrooms.
As Gary works on Marsh Barton he saw Exeter Kitchen Store and popped into the showroom. He was impressed by the customer service and the information provided, so he and Verity went in for a quote.
While they were visiting Exeter kitchen showrooms, Gary and Verity also visited the national kitchen companies, which were the likes of Howdens, Wickes and B&Q.
The couple chose EKS over other showrooms due to budget plans, customers service and designs. As their kitchen budget contributed to the decision-making process, Exeter Kitchen Store was a sensible choice due to the payment plan available. However, the main factor that sold EKS to Gary and Verity was the service from their designer Jack. Jack didn’t make the process feel like they were being forced into a sale or make their decisions seem rushed. As buying a new kitchen was something they’d never experienced before, they found it quite daunting when they didn’t really know what the process was. The fact that Jack was able to guide them through the kitchen buying experience made a significant difference. Jack was able to advise them on things they hadn’t thought of and knew kitchen regulations which resulted in hassle free installations. He could advise on the design process and features, helping Gary and Verity find the right items for the kitchen whilst not losing any space. Throughout the design process they felt like they were being given help, rather than being pushed into a sale.
Gary and Verity thought the quality of the kitchen was high, with the inside of the cupboards better quality than those they’d seen in similar kitchen showrooms. The exposed shelves are made from the same material as the carcase, which leaves the cabinet quality on show within the kitchen.