PINKYS Iron Doors

The customer service and quality at Pinky’s are unmatched. We ran into a slight snag with our order but Emil was not only accommodating, he went above and beyond to ensure our happiness with our experience and our product. After working with Fleetwood and Milgard our projects for years, and dealing with their terrible customer service and lack luster quality, we have now fully been converted to “Pinky’s only customers”. Big time thank you to Emil for being a wonderful partner and one of the brighter lights in the remodeling experience.

Pinkys did an amazing job, my custom doors exceeded my expectations. The quality, workmanship and service were great!

I purchased three doors from PINKYS, two Air Dutch Single Flat doors and one Getty Single Flat. They are beautiful and solid. However, the two Dutch doors both open out and have issues with the lock strikes. I bought high-end Baldwin door hardware, and when the lock strikes didn't work I had to purchase lock strikes from PINKYS. I was a little bothered by have to pay $10 each for the strike plates after spending almost $3000 for each door, but figured it was worth it to solve my problems. When the lock strikes arrived they were EXACTLY like the Baldwin strikes and didn't work. I contacted PINKYS again and was sent a link to a video telling me how to bend the strikes to solve the problem. I can't believe a company that can manufacture such incredible doors can't fabricate lock strikes that work with those doors. My installer had to make additional modifications and the doors are still having issues. Regarding the Dutch doors, I have also noticed I can see a gap to the outside between the doors. In summary, Getty door quality is 5 stars, Dutch door quality is 4.5 stars, and 2-3 stars for the issue regarding the lock strikes and customer service.

I really wanted to add steel doors to my new build project in Northern California. I found Pinky’s online and was intrigued but could not make it to SoCal to the showroom. I spent MUCH time consulting with my amazing salesperson, Marilyn. We explored many options for interior and exterior doors - standard and custom. The photos of the doors were so beautiful online, and their service over the phone in the sales process was so thorough and helpful that I felt confident in taking the risk. And, I am so glad that I did! I purchased 8 exterior doors and 4 interior doors, and they are so gorgeous. The order process was easy, and the doors arrived on time. Pricing was much better than the steel door company that was highlighted at the local door/window retailer. My contractor said that he spent some time to ensure waterproofing, and the door installation was pretty straightforward as they arrived constructed in their frames. Emil has been extremely helpful in the after sales process, answering all of my questions and troubleshooting a few things with me. I will attach some pictures. I am thrilled with my Pinky’s doors. I am so happy that I took a leap of faith, and I would encourage anyone else seeking the beauty and elegance of steel doors to do the same!

Our doors are beautiful. Everyone that sees them asks where we found something so unique and beautiful. Thank you Pinky's!

We ordered (x4) of the Pinky doors for our new home under construction and we love them! Well worth the small wait to get them as they are perfected. We would highly recommend this product!

I wanted to purchase doors from Pinky’s doors and Garrison really helped me out. He made sure that I was aware of certain items before I purchased and I was thankful for his good catch. Garrison put my buying decision at ease and I feel secure about my choices.

We did a complete remodel of our house and after looking at probably hundreds of doors, I found exactly what I wanted at Pinkys. Their website is very well done and easy to use, which I really appreciate. They walked me through the process of ordering both standard and custom doors and were helpful and responsive throughout. And the doors are AMAZING - well made and very stylish. Highly recommend!!

For my remodel I used Pinky's door throughout my entire house (7 sets). They are well made and beautiful. They make the house look great and most are in stock for easy delivery. HOWEVER, almost all of the doors LEAK badly (especially the French doors). After the first rain all of the out swing doors leaked BADLY. There were streams of water pouring inside the house and when you open the doors after the rain, the water on top of the door spills on you as you open it. Also, the doors leak at the locks. Rain leaks through the edges of the locks and fills the doors with water. Pinky's was not helpful. They tried to blame the installation, but my contractor is very skilled and the doors were installed correctly and they were completely plumb. Additionally the doors are set in a steel frame at the pinky's factory. Finally they told me I needed to install drip guards above the doors. This helped but they look ugly. I have found that steel doors make it impossible to properly water seal them properly. I tried adding additional weather stripping, but it will not attach to the frame and it falls off immediately. Clearly this is a flaw in their design that they are not addressing. If you install these doors, make sure they are not exposed directly to the elements. They need to have an awning over them or be on a covered patio, otherwise they will leak.

Love my iron door, everything I expected. Arrived as scheduled. The only complaint I have is that the keys that come with the lock are pretty thin. We haven't even moved in yet and the key broke in the lock. We have never broken a key in 43 years of our marriage until now. Fortunantely I was able to retrieve the piece from inside the lock and went to a locksmith with the second key and had several made.

Love these doors! We bought our front double doors from Pinkys and liked them so much that we ordered another for our basement renovation. Excellent quality and look. Particularly happy with the operable windows!

We are remodeling a 50's ranch-style house and wanted to update the doors with steel and glass doors. We were quoted $6,000 + tax for a standard-size door which was outside our budget. We found Pinky's through a {Sensitive Information Hidden} search and with shipping the price was more than 50% less. Our contractor recommended we just order one door to check the quality before we fully committed to buying doors for the rest of the house. We were so pleased with the quality when the door arrived that we bought the others! We saved thousands of dollars!!!!!!!!! The customer service is above and beyond. About 2 hours after I placed the second order I got a phone call from Pinky's telling me I had not ordered a deadbolt for one of the doors and wondering if I had meant to do that. I explained that I am getting a "smart lock" for that door and I had it covered. They said, "We just didn't want you to get the door and then not be able to lock it". Needless to say, I was impressed! My contractor and interior designer will now be recommending Pinky's steel doors to their clients in the future.