SR Appliance

Stuart and his team, under the most challenging supply chain environments, came through and delivered our beautiful jewel of a range, the Bertazzoni Heritage. With an extensive knowledge of all makes and models, he compared and contrasted the myriad of choices and we finally settled on the Bertazzoni. We couldn't be more pleased with the support and follow up as our range was hand made in Italy. Kudos to SR Appliance for coming through in the most challenging of times.

If you need appliances, this is the place for you!! I was told the appliances I ordered weeks ago were now on back order until Christmas. With Thanksgiving only a week away, and out of town family arriving even sooner than that, I was freaking out to say the least. I began calling everyone I could find on the internet that carried the same appliances I originally ordered. Ryan Pasley, with SR Appliance Depot, worked effortlessly to not only find what I needed, but he also ensured I’d have everything before my family arrived from out of town. He’s truly been awesome!! It’s definitely hard to find customer service like this anymore. Do yourself a favor and contact Ryan for all of your appliance needs. He’s definitely the man for the job!!

Delivered my dishwasher the same day I ordered it. Very attentive in helpIng me with a problem I had with the largest online business in America. My plumber showed up to install my dishwasher and after opening box discovered it was damaged. I was desperate because another dishwasher could be shipped for another month. Called this company and they bent over backwards trying to help me. I would highly recommend SR Appliances. Customer service is definitely their biggest asset. You don't get that kind of service dealing with online businesses.

Spent 16K on appliances. Love my Thermador appliances. Like the team. Stacie is excellent at getting back to the client with details. The other team members are less responsive. Had multiple problems with the installation. Still waiting...since a Dec. 21st install for them to come out and fix the vent system. Thermador said that it was damaged in installation and now it is between me and S and R. S and R keeps saying they will call me back. The vent has a large scratch and does not go up and down. Be careful here.