Reclaimed Wood San Diego

Leaving one star because zero is not an option. I rehabilitate old homes for resale and short term rentals. Meeting the team at Reclaimed Wood San Diego gave me confidence my project was in good hands. Initially, they present well and have excellent people skills. That roughly surmises the totality of their business offerings. I contracted them to create a custom juniper countertop for the kitchen in my most recent project. This was in January of 2022. The project was estimated to take two weeks as the wood was provided by me. Fast forward to July of 2022 with little to no returned phone calls, multiple deadlines disregarded, and further promises made. I’ve collected the wood I provided them and decided to go elsewhere for my project. They did mill the wood into strips. I’m grateful for that. They wasted months of my time and thousands of dollars in delayed project opportunity costs.

I'm only giving one star because I can't give zero. Sept 18, 2020: We ordered and paid in full over $1500 for a Custom Fabricate Live Edge Black Walnut Mantel 80" x 11" x 8" and were told they would be sourcing the wood from Oregon. We were given a 60 day timeline to have the mantle. December 10, 2020: One month after projected completion date. They still don't have the mantle complete and we're told the wood is "in the kiln" in Oregon and they are working to find a trucking crew to deliver it to them to San Diego to fabricate the mantle. They'll get back to us with in the week with an update and timeline. No return phone calls with an update. Jan 7, 2021: I called and spoke to Benjamin at Reclaimed Wood and the wood is still in the kiln in Oregon. Jan 28, 2021: I call for another update and the wood is still in the kiln. I'm beyond frustrated at this point as it's been 4 months since we placed or order. I ask for alternate ideas on a mantle and they send me some ideas. We put our mantle on pause as we focused on other areas of our home. April 17, 2021: I email Reclaimed Wood and ask them to mail me a refund check. April 26, 2021: I call Benjamin at Reclaimed Wood to follow up on above email refund request and he asks for my credit card number to refund the full amount. April 30, 2021: Benjamin emails me and says they sent my refund request to the billing dept and it should be processed by next week. May 10, 2021: I just emailed Reclaimed Wood again about my refund as I still have not received it and let them know my reviews of their business will reflect my experience with their company. I am happy to provide my paid invoice copy to anyone who would like to see it.

Great work, beautiful shelves. Really helpful and knowledgeable staff. The woodwork and stain looks beautiful and created the look we wanted. A little expensive but overall worth it.

They did a wonderful job on a custom finished and reclaimed mantle for our client. Thank you so much for your attention to detail!

Reclaimed Wood created the most gorgeous barn-wood shelves for me, and with a super-quick turn around! I needed them urgently for a TV project, but I loved them so much I ended up using them in the house afterwards. Everyone comments on them and wants to know where I got them from :) I'm so glad they're one of a kind!

The team at San Diego Reclaimed Wood immediately understood my needs for picking out matching boards for a "Shabby Chic" white-washed wall for my daughter's apartment, and went right to their various stacks of old fence boards for me to pick through. The boards were just what I was looking for, and after about a hour of picking and matching, I had my material at a reasonable price and off I went with their well wishes, strong smiles and a handshake. I would go back again anytime in the future, they were super professional, kind and understanding, and no-nonsense.

The guys at Reclaimed Wood San Diego were super helpful and knowledgeable. They not only provided me with great looking, easy to work with material but gave me tips and helped with tough cuts throughout the project until it was complete. My accent wall looks truly awesome.

John and his team took wood from a barn in Oregon and created custom shelves for us to match our flooring and butcher block in our new kitchen!

I love my shelves that we had made at Reclaimed Wood San Diego. It felt great to have a classic natural piece in the midst of our brand new kitchen. I love the warmth that it created. It was such an easy process to go to Reclaimed Wood San Diego. They asked all the necessary questions, walked me through numerous options and helped me select the perfect piece. I would highly recommend Reclaimed Wood San Diego!

You guys are the best! You found the perfect piece of wood as per our specifications, and everyone who sees it comments about how beautiful it is. Thanks!

I had to cancel my project, but they would not refund my deposit. I agreed to accept a portion of the deposit, but then they never mailed the check. So my advice - make sure you are 100% prepared to move forward before you fork over any cash.

I was looking for some reclaimed posts and beams for my kitchen remodel and the staff at reclaimed wood San Diego were extremely helpful. They helped me pick out the posts and beams that were just the right size for my kitchen. They're absolutely stunning and I get compliments on them all the time