StairCase Creations LLC

This stair remodel and door repair was, per contract, to begin on November 1st and take 3 days to complete. Work finally began on December 5th. Now, approximately 6 weeks after the job was to have been completed: -Rob’s subcontractor quit on him due to not being reimbursed for work completed. -Our deposit check of $1,924 was given to Rob on October 17th. Of note, he cashed it on the very same day. Rob has stated on several occasions that he no longer has the funds to move forward with the project, because when business was slow (between when he cashed our check on October 17th, and when work started on December 5th) he used our money to fund other projects. He has asked us several times for further pay advances despite the contract stating that the final 2/3 of the labor is due at project completion. -Only 6 of the treads and risers have been installed thus far, which continue to squeak and creak. This was our absolute #1 concern going into this project. Contract language: “Repair cause of squeaky steps”. -If the current design plans continue, the steps, which previously met code, no longer will. Specifically, local code states that individual risers within a run of stairs will not vary in height by more than 3/8 inches. -Safety hazards currently include: All balusters have been removed, which poses a fall risk for both our active puppy as well as for the children of visiting family and friends; a hole due to a newly broken board on one of the landings which has not been covered; and flimsy 1/2” plywood which are serving as 2 of our treads since the original treads have been removed. -Unreliable: We have juggled our schedules on multiple days to be here for meetings, measurements, work, etc, often resulting in “no-shows”. Other issues, such as the ongoing dust causing both of us and our puppy to experience frequent allergic symptoms, as well as having to reschedule visits from friends and alter our Christmas plans since our home is unsafe and unpresentable, are difficult to put a price tag on.