Rainier Custom Homes

I am just finishing up what II believe is my 6th remodel project with Rainier Construction over the past 20 years or so. They have always been great to do business with and i have been happy with every project. Their process has improved and been refined over the years. This project(bathroom and bedroom remodel) had a pre-construction phase and manager and then a hand-off to the project manager for the construction phase. This worked really well. Nevin and Mike are both strong communicators and met regularly, asked thorough questions, and provided patient education as needed. Remodels aren’t fun (especially if you are living in the midst of it); but they can be worth it and the team at Rainier Custom Homes goes above and beyond to make sure that it is and that the customer is happy. I love my new space!

The first and most crucial step on our journey of building our new custom home was to make the investment to find a custom home builder whose company culture placed great value on the ability to listen and deliver on the needs and preferences of its customers which led us to select Rainier Custom Homes. For my wife and I, it has been a wonderfully satisfying experience over the past 9-months being deeply engaged with Michael Jarman and his team as we have worked through and successfully addressed all the major deliverables associated with the Pre-construction phase of our project. Working closely with everyone at Rainier Custom Homes has clearly demonstrated that the Jarman family has built an impressive company established on a foundation of integrity and ethical values that melds a keen customer focus with sound and transparent business practices plus the experience and technical expertise of their staff that translates the customer’s vision into a comprehensive set of architectural plans and supporting specifications and ultimately into a remarkable new home. One impressive element of the Rainier Custom Homes business model that represents the principal focus for this review and was instrumental in helping to solidify our selection of their company as our builder of choice was their commitment to formalize and provide the dedicated staff and funding to further strengthen the Pre-construction phase of their customer facing design and build process. Rainier Custom Homes dedicated Pre-construction team led by Vice President of Pre-construction, Nevin Middleton, treated us as a highly valued customer starting “Day 1” and provided the leadership, guidance, and day-to-day support to see us through successful completion of the permitting process for our new home. Both Nevin Middleton and his project manager, Jason Jarman, have been an invaluable resource to us throughout the entire Pre-construction phase of our project by providing the leadership and energy required to build and direct an incredibly strong and talented technical team that assisted us in making informed and wise decisions regarding the design and specifications for our new home. This team also successfully addressed the essential task of assembling the complete set of architectural and interior design plans plus civil, structural and geotechnical engineering reports all of which were required to support jurisdictional permitting of our new home. As we look back on the body of work that has been accomplished over the past 9-months, we simply can’t imagine our project being as successful and as well positioned to support upcoming construction without the continuous commitment and remarkable support provided by the Rainier Custom Homes team as the design of our new home is nothing short of stunning. Scott & Chris Robinson

We selected Rainier Custom Homes (RCH) to build an addition to our existing home. They were extremely customer-focused, highly communicative, and very easy to work with. We had weekly meetings to review progress, review budget, and ensure alignment on priorities and remaining work to be completed. They were great at getting multiple bids from subcontractors in order to get us quality at the right price. The finished product is a beautiful, award-winning addition, and we are happy we chose RCH. https://www.houzz.com/hznb/projects/fall-city-addition-pj-vj~5932270.

We used Rainier Custom Homes for several home projects over the course of 10 years. They are professional and when something goes wrong, they take care of it. They take pride in their work and we have loved the work they’ve done in our home, Highly recommend!

I had a great experience working with Rainier Custom Homes. The staff was friendly and helpful. They also answered questions I didn’t know I should ask. I would send a friend or family member to them and feel confident with the experience they would get from Rainier.

We loved working with Rainier Custom Homes to renovate our home inside and out. We were thrilled to find a general contractor that was willing to work with us over a few years to renovate our house in different phases so that we could maintain livability and be fiscally conservative. We really appreciated the level of detail in the plans and budget as well as the regular meeting documentation. Like all renovation projects, underlying conditions in our house were found as floors and walls were removed and Rainier helped us work through our options thoughtfully. We'd highly recommend Rainier!

We have used RCH on two major remodel projects that have now touched nearly every room in our house. Both times they have proved to be exactly what they say: the ultimate in reliable, professional, top-quality builders. I call them every time I consider a project, and cannot imagine hiring anyone else.

As an award-winning kitchen and bath designer, I search for the best possible remodeling companies to work with my clients. I look for financially stable companies with extensive experience that provide a high level of customer service with a quality outcome. My clients and I are very happy with their dedication to customer service, transparent costing, quality construction and timely project management. Along with a construction calendar, they also provide written minutes for each weekly meeting - a great way to ensure that all parties involved are on the same page throughout the construction process. RCH has a complete package of quality workmanship, consistent communication and dependable project management while finding flawless & seamless ways to implement the creative design my clients have approved. It is an enormous comfort to have such a wonderful construction partner ready to work with - Thank you!

I can't say enough good things about Rainier Custom Homes. First of all I would definitely work with them again without a doubt. They follow through in every area possible. They stay on budget, stay on schedule, produce top quality workmanship, and they are very easy to work with.

Working with Rainier Custom Homes is a great pleasure. Their team is extremely creative, articulate, and well-vested in the happiness of their clients. What I enjoyed most was the collaborative process that their entire team was willing to participate in to make each phase of the project run smoothly and efficiently. I can't say enough about how well they communicate and meticulously pay attention to detail. And last but not least, they were extremely willing to follow my design plans! I am looking forward to more teamwork with them.