Middlehouse Builders, Inc.

We have been in the home built by MHB for 13 months now. The home seems to be built well. We went into contract in June 2021 with a contract that stated the home would be completed by June 2022. It was not completed until August of 2022. The foundation and construction seems to be sturdy and done well. It’s a beautiful farmhouse. And we love it. James, the head construction site manger is wonderful. He listened to our concerns along the way, reacted quickly to issues and problems, and was just plain nice to speak with. They cleared the lot and broke ground in October of 2021. Then everything came to a stop. We came to find out that they had other projects with promises to be in by Christmas so our project was put on the back burner. When we expressed concerns due to our timeline to move out of our home we were assured that it would be complete on time. We lived out of state so we couldn’t keep regular tabs on the progress. I emailed Joanna several times as our home was being placed on the market and when we had an excepted offer and a move out date at the beginning of July 2022. Joanna never told us this would be an issue so we went ahead with the sale of our home and preparations to move to another state. My husband came in March, April and May of 2022 to monitor the progress or should I say lack of progress. It became clear they are not a custom home builder but a contractor that subs almost everything out. Some of their subs were great, others were pretty terrible including their painters and the tile company that Joanna brought us to. Their work was very sloppy to say the least. The work site itself was disgusting. Garbage and trash everywhere. Beer bottles, water bottles, food wrappers, cups , etc everywhere. Communication was often difficult. Many emails to Joanna went completely unanswered and Tavi did not have a handle on the jobs progress. Progress was slow because workers would not show up for days and weeks at a time. Their plumber was great but his bill was almost double our allowance. The flooring that Joanna brought me to choose was complete garbage and we were forced to go ourselves to a store in Columbia to replace the trash floor they were installing in our “custom” home. When the home was finally finished snd the CO issued, we never even heard a congratulations from Joanna. Never a thank you for our business. Nothing. We are nice people and tried to be understanding throughout the building process. But this team was just not great to work with. Tavi seems like a nice guy but does not have a pulse on his business. When several jobs were yet to complete after we moved in, we held some of our overage money as leverage to get the work done. Tavi refused to pay our real estate agent under the terms of their contract. I’m sure Joanna got paid. Eventually my realtor had to threaten them to get paid and the work was eventually completed. Still we are left with a some sloppy work.

Middlehouse built me and my wife our absolutely dream house. We’ve since moved for other reasons, but miss the house they built for us. They’re extremely professional and accommodating to the buyers. They provide suggestions and listen to your ideas and try to make them happen. They’re the best and will be hired again if we build another house. Wouldn’t use anyone...and I mean ANYONE else!

From Joanna's designs to Tavi's way of making things come to life... this team does a rock solid job. Their customer service doesn't stop when the house is done. Little things come up when you deal with new construction and they helped us through every little kink along the way with timeliness and care. I would recommend to anyone.

This has been the absolute worst experience I could imagine. We are currently 18 months into a 7 month contract. Middlehouse was notified in writing of major issues over 6 months ago. They have not repaired most of the items of concern, and many problems have not been touched AT ALL. Middlehouse refused to complete the final punch list walk through as guaranteed in our contract, and refused to address the issues presented in writing 6 months ago. Stay away from these people!!! I would be happy to show the home to anyone that would like to see their work.

Middlehouse Builders were very flexible in the build process and met all of our expectations. They have continued to support any items that required fixing which were very few.

Middlehouse Builders, Inc. built our home in 2013. We bought it in 2014, when it was only one year old. The previous owners worked directly with Middlehouse Builders and shared with us that they had a great experience with them. They hated to leave their dream home, but they had personal family issues that caused them to move. This home is truly a dream with unique touches that I haven't seen in other homes.

I was impressed with the quality and attention to detail. They did an amazing job and I would absolutely hire them again. Great job.

Middlehouse pays attention to the small things in a house that makes it more appealing to the eye. Mouldings that are a little different, overhanging counter tops with unique supports that match the cabinets. Some of these little things that make their work stand out. They are willing to listen to suggestions that the buyer has, because its the buyer that will live with the results.

After much house shopping in Greenville, SC, we decided to build a house with Tavi K. and Middlehouse Builders. My wife had specific needs and design expectations. She wanted a wide open living room, dining room and kitchen area. It needed to be 43 feet from the front left in the living room to the back right corner in the kitchen. There would be no kitchen cabinets as my wife was too short to reach them. Needless to say, there were more specifics. Tavi present a design plan of a well known architect who we knew. He made modifications to an existing plan and my wife got every thing she wanted. We are 100% satisfied for the last five years.

Middlehouse builders built our new home and we love it! Tavi Keskitalo is easy to work with and a very good builder. Inspections go smoothly and he is very accommodating when you want to make a change during construction. This is the 4th house we have had built and I would build another one with Middlehouse. Except we don't plan on moving for a while!! We have received many compliments on our home and I just love how energy efficient it is. Our utility bills have been extremely low and I believe that is due to his high standards and quality in construction. I would definitely recommend Middlehouse Builders Inc.

The Middle House Builders team is the best I have ever worked with. From design to build, they truly are able to meet your needs. With their hands on approach to building it is a pleasure to work with them. I would highly recommend the team at Middle House for next project.

Middlehouse completed our 4800 sq ft home in December 2012 and we were very pleased with not only the result, but the entire building process. My husband and I are very detail oriented people (engineer & accountant) and as is common with most custom building we had our share of unexpected technical issues. Tavi was pro-active in finding mutually agreeable solutions and in many cases delivered more than we expected. Tavi takes a great deal of pride in delivering a high quality product and was always eager to make sure we were happy. We would be very pleased to recommend him to friends or family building a home.