Sensible Home Products LLC.

Installed Brick or Stone Walkway The greatest home improvement contractor I have worked with in 20 years of homeownership. Prompt and courteous call back after information request, punctual estimate appointment, great quality work performed. I will add that the work was started an hour after we agreed on a very reasonable price and was completed the same day. I got a progress call and a follow up call from Jeremy to make sure I am happy with the work done. I felt truly pampered, the feeling usually not expected from a contractor. I am 100% satisfied customer and will use Sensible Home Products again if the need arises. Thank you Jeremy and the crew!

Fantastic Service! I can't say enough about this great company. Our house was a dull brown, the wood was rotting in many places and had carpenter ants, carpenter bees, and some of the slats were falling off. Now our home is a beautiful midnight blue with stunning white trim! I can't believe the transformation! These guys did a great job. Jeremy went above and beyond to find us a great deal on a front door and worked with our timing to complete the whole siding project. When they working on the south side of my house, they discovered that one of my windows was rotted out. Jeremy made several calls and was able to locate a replacement that day. Jeremy knew we were on a tight budget, so he worked us to find a solution to fit our home while still using a high-quality product. The workers were fast, efficient, and professional. I couldn't believe how they were willing to work in frigid temperatures to complete the project in a timely manner. We are extremely pleased with the results. Though the prices seemed higher at first than some of the bids we received, we recognized the true value of what we were getting. In the end, Jeremy's prices were comparable to some of the quotes we got that were for a lower quality product.

We're going to start off by saying that Jeremy and his crew are bar none the best company that we have ever worked with. Upon purchasing our new home, we knew that something needed to be done with old, peeling clapboard. In addition to that, the previous owner replaced just half of the windows and the front balcony needed new posts/railings and a roof. We have an attached shed and 5 doghouse dormers so we knew that this wasn’t going to be a small job and had to choose a company that could handle it. We met with three different companies to go over our project, including Sensible Home Products. Jeremy arrived on time and ready to go, with a sample of the siding that they use and plenty of pictures of other finished projects. Based on meeting with the other companies, we had first decided to go with CertainTeed’s monogram siding. However, Jeremy quickly changed our minds after showing us and explaining how Alside’s insulated Prodigy siding is superior. We also discussed the desire to replace the rest of the old windows and how we wanted to closely match them with the others that were new. Although this was a unique situation, Jeremy had no problem with having to put in extra time and work to find a close match. Before Jeremy left, he made sure that we were all on the same page and confirmed that he would get back us with an estimate. He was upfront about everything and we liked how his recommendations were to benefit us, not just him. When we made the decision to proceed, Jeremy returned and made sure that we fully understood the contract before signing. He made us feel comfortable throughout the entire process and did not pressure us at all. Project Details On the first day, Jeremy and his crew arrived early to make sure that the delivery of the dumpster went smoothly. We gave him specific instructions on where to put it and he made sure it happened. His crew was prompt, courteous and clean, showing up every day on time and cleaned up before they left. As unforeseen problems came up, such as rotted wood, Jeremy quickly called and provided pictures of the issues. Each time, he would explain the problem, provide options to fix it and made sincere recommendations as to what he would do if this was his house. This is one of the many qualities that we love about Jeremy and his crew – They're passionate about their work and they care. They treat your home as if it were their own. Throughout the entire process, Jeremy was in contact with us every day. He called with questions about specific details before proceeding and would also check-in at the end of the day to make sure that we were happy with how things were progressing. When we asked for some additional work outside of the original scope, he had no problem getting this done and doing it right. For example, in the middle of the project we asked if he could install new exterior french doors in place of existing doors. We picked them out online from a local store and Jeremy went there to check them out – He wanted to make sure the quality was good and that they would fit. He even had the store representative open them (they were screwed shut) so he could confirm that the latches would work with our setup. As the project neared completion, our house was completely transformed. To make sure we were satisfied with everything and nothing was missed, Jeremy asked us to walk around the house and send him a list of anything that was not completed or that we were unhappy with. Throughout the entire process, it was clear that Jeremy's number one priority was to make sure that we were happy. In conclusion, we couldn’t be happier with the decision to use Sensible Home Products. The workmanship from Jeremy's crew is incredible, the communication was perfect and the final product is beautiful. Jeremy does not hesitate to go out of his way to make sure the job is done right. Below is a quick recap of the qualities that we love about Jeremy and his crew: - They're passionate about their work and care about every little detail - They're prompt, courteous and clean - They stand behind their product - They have excellent communication - Their recommendations are sincere - They go out of their way to make sure you’re happy

Sensible home products is the only contractor I will use. I can't say enough positive things about Jeremy and his crew Andrew and Dave. The quality of work they provide is second to none. Finding a contractor you can trust can be difficult at times. Not in this case. After demolition of a bathroom I came home and wondered if anything was done that day because the house was as clean as can be. You wouldn't know they were even there. A good contractor is worth their weight in gold!! Jeremy and Sensible are right there. I could go in and on. If you any type of work done, sensible is the place to go!

Professional. Courteous. Integrity. Three words that come to mind after working with Sensible Home Products to reside my house this past winter. At the beginning of the year, my home was struck by a drunk driver. It is a blessing that neither the driver nor anyone else was killed or injured. However, the vehicle strike to the corner of the house required the replacement of all the siding, gutters and downspouts. Insurance appraisers for the driver’s and my home owner’s insurance companies came and went. I began to research building codes and siding companies. I finalized my research and set appointments with five companies. I knew what my insurance company had given me for the job so I began the meetings. Being self-employed, I understand the process of selling not only your product but also your business, a part of you. No appointment was going to be a quick 5-minute look around the property and hand me a quote meeting, yet I scheduled an entire day of appointments. I had had appointments with several companies: a no show, no call and no I won’t reschedule with your company; arrive smelling of alcohol so I know the employees will be drinking on the job, on my property, no thank you; incomplete job quotes which leave room for increases beyond the budget number given, yeah no; job quotes one and one half to two times the budget number given, again, no;. My time is valuable and so is everyone else’s. No phone call to say you can’t keep the appointment shows you don’t value your potential customer. Arriving for an appointment smelling of alcohol is completely unprofessional. There’s no respect for the potential customer. I get that construction comes with surprises, but a built in 1 ½ to 2 times the budget number given before-hand causes me to be suspicious. Sensible Home Products was next. I believe it was Zig Ziglar who said when you do the right thing, good things come to you. I was returning home for the appointment when the radiator hose on the car split in Cromwell, CT, 20 minutes away from my home and 45 minutes before the appointment with Sensible Home Products. I had made arrangements for the car repair and to be on time for the appointment. I began to call Jeremy from Sensible Home Products but he was already on the phone calling me. He was able to meet earlier than scheduled and was confirming I was home. Jeremy gave a brief overview of his company and asked if he could be at my house in 15 minutes. I mentioned the car problem and asked to keep the original appointment time, 45 minutes later. Jeremy switched from pitching the job to asking if I needed a tow, did I have triple A? My response was I did not have triple A. His next response was to tell me he would find his membership card and call for me. Yes, Jeremy went from selling his business to what can I do to help you? After several calls, the appointment was rescheduled for the following day. Jeremy arrived on time and prepared to look at the property and present a quote. He was very professional and straight-forward. He explained the product (Prodigy Insulated siding) the company used, why they used it and why they didn’t use anything else. He walked around the house, measured and gave me a job quote. I had made the decision to go with Sensible Home Products not after the appointment and receiving the quote but when Jeremy stopped selling his business and went out of his way to help me with my towing dilemma. Jeremy didn’t reschedule the appointment and hang up the phone; he made the decision to help without measuring it against the bottom line. It all said integrity to me. After answering a few questions for my clarification, my husband & I signed the contract and mailed it out. A week later, once the insurance check cleared, we sent the deposit. Winter weather hadn’t really happened before January, so the plan was to start the job within a week of receiving the deposit check. But nature and weather patterns can cause havoc with any outside home improvement or renovation at any time of the year! Rather than ignore the customer until the weather cleared, Jeremy was on the phone keeping me informed of the new projected start date. Weather continued to cause problems, but I was never left guessing about the start time of our job. Finally, a break came in the weather and scheduling. All the colors on the quote were double checked, location of products and dumpster were communicated and, the most important detail, the project start date. The crew members for Sensible Home Products were extremely professional. They took the time to answer any questions either my husband or I asked them. Nothing, absolutely nothing, was left on the ground each day they were able to work. Yes, weather caused delays more than once. Jeremy called to keep me updated each and every time. The compliments started as soon as the windows were framed and wrapped. Everyone thought we had new windows installed. The high quality work was noticed with just that part of the house completed. The quality of the siding is visibly superior to anything else around our home. Jeremy had told me that we would notice how the siding would help maintain the heat during the winter and the air conditioning during the summer, the house was only partially sided and a major snow storm came through the state. We heat our home with a pellet stove and noticed immediately how much of a difference the siding made with heat retention. The last time we had a storm like that we had to run the pellet stove at its highest plus use our woodstove. This storm we only used the pellet stove at the midpoint setting. With the house finished, it looks brand new. Friends are driving by to look at the finished product. The compliments continue to be expressed. The house looks so good my neighbors are taking notice and sprucing up their properties.