Fairfield Pool

Thank you Mr Gaal. Your vision and imagination helped us transform your property into a magnificent showpiece that was awarded 'Pool of the Month' by Leisure Pools Congratulations! Wishing you many years of enjoyment,fun and relaxation poolside.

We cannot disagree with this review strongly enough. Here is how we see the situation. We were asked by this person to replace his pool liner and fix some concrete near the stairs. This was not a new pool installation project. Fairfield Pool did not install this pool originally, it was installed sometime during the 1970s. The pool had been very neglected and was in a state of disrepair. We had never been contracted to maintain it. We gave the homeowner a quote to replace the liner and some concrete near the entry steps. We received a deposit to be applied toward the scope of the work. The balance to be paid upon completion. Upon removing the old liner and deteriorated concrete a lot more damage was uncovered. None of this could be seen with the old liner, water and concrete in place. He was given a cost estimate for the additional repairs and said that was more money than he wanted to spend on the pool. We then offered to fill in the pool for the same price he had paid as a deposit for the new liner. We made every effort to keep the client happy.

By this time we had received the new custom made/fit liner which we are forced to keep and pay for. The Homeowner agreed to sign a change work order to fill in the pool for the sum of money he paid to date. Despite promising to the sign the change work order document, and after numerous attempts to offer to facilitate the signing process he never did. We paid out significant money for his pool liner and have undertaken work at his property. He subsequently decided to spread libelous falsehoods that we stole $3000 from him.

We have been in business for over 50 years and conduct ourselves with an honest and professional code of ethics.