Aslan Design & Renovation

We had a horrible experience with the remodel of our master bathroom- so many problems during the process. To top it off, we recently discovered a large hole they left in the grout (under the trim) causing water damage to bathroom ceiling below it and they are now completely unresponsive to all phone calls we have made for them to fix it. I would not recommend this company.

In all good conscience, we could never recommend Aslan Design and Renovation to anyone. We had several issues with Aslan; two issues in particular demonstrate their indifference towards us and the quality of their workmanship. Part of the project was the installation of hardware on new kitchen and bathroom cabinet doors. When the cabinet hardware was initially installed, the handles were misaligned and the cabinet doors were splintered. We brought this unsatisfactory workmanship to their attention and demanded that the damaged cabinet doors be replaced. The owner of Aslan concurred with our assessment that the work was indeed unacceptable and assured us that they would “make it right”. Though we repeatedly brought up this issue with the project manager, our concerns were ignored. Finally, in the last week of the project, the project manager unilaterally announced that he would “make it right” by plugging holes created when hardware had been misaligned and by patching up splinters created when holes were drilled. We disagreed and had to fervently remind the project manager that we were paying for new cabinets with properly installed hardware, not doors with patched splinters and plugged holes. Under duress, they were held accountable for the substandard work and replaced all cabinet doors that had been marred. Aslan’s indifference was once again displayed when it came time to finish the punch list items. There were several issues on our punch list which we brought to Aslan’s attention. We gave them at least 3 opportunities to complete the list. When they failed to do so, we had to hire a different contactor to complete the contract. The new contractor did things right the first time.

As an interior design firm we are always looking for reliable and professional contractors to work with on our projects. Currently, Aslan is completing a kitchen that we designed. We have found Andrzej and his staff to collaborate well with us and the client, offering practical solutions for the glitches that inevitably arise during the construction process.

Aslan Design and Renovation is a wonderful company to work with. Their staff is always courteous, professional and knowledgeable. We highly recommend them for purchasing any Lenova® Bathroom and Kitchen products.

Aslan helped us design and recreate our bathroom and kitchen in our first home. Their design expertise and ability to advise on fixtures and materials proved to be a god send as we know NOTHING about how to even approach the process. Their professionalism, pricing and personnel involved from start to finish were absolutely remarkable. would recommend to everyone in the western suburbs of Chicagoland if they are looking to redo a kitchen or bath. Just writing the review 6 years later from a new house makes me want to call and have them redo the new house! :)